A BETTER PRESCRIPTION FOR HELPING NURSES DO THEIR JOBS.
The job of nurses has intensified dramatically over the years. More technology, new patient care delivery modes and a whole new set of processes demand a rethinking of how work flows. At Nurture, we've identified three distinct areas that could better accommodate the needs of nurses: Curb-side, for impromptu meetings. Step-in, for more involved work such as writing a chart or taking dictation. And Immersion, for informational meetings that may require access to a computer, white board or other technology. By systematically thinking about the relationships between people, processes, objects and spaces, we can tailor solutions to reduce chaos and help nurses focus on what's important.
Spaces intended for individual heads-down work need to be large enough to accommodate two people for the frequent collaboration that occurs.
Provide monitor arms and adjustable-height worksurfaces so the workstations can be adapted to the range of users and duration of tasks.
Make the nurses' station adaptable over time, to accommodate new technologies and processes. For example, when integrating WOWs (Workstations On Wheels), consider where they will be charged and where they will be parked when not in use.